NHS orthodontic treatment – COVID 19 update
We understand that the current situation is frustrating but please remember that we are all working through the pandemic to deliver orthodontic services to our patients in a safe environment and abusive behaviour towards members of staff will not be tolerated.
In accordance with the guidelines set out by the Chief Dental Officer for Welsh Government, due to Covid-19 we are currently working under high amber alert and this means that we are restricted in the type of appointments that we are able to provide.
Is the practice open for appointments?
We are unable to start any new NHS orthodontic treatment. Patients who are in active orthodontic treatment are still able to access appointments to have their appliances adjusted and any emergency appointments that are required.
My son/daughter has been referred, when will they be seen?
We have been unable to start any new NHS orthodontic treatment since April 2020. Our waiting list has grown significantly. We will not be seeing patients for NHS treatment starts until we are informed by the Chief Dental Officer that we can start active treatment.
My son/daughter has had their first consultation, when will they have the braces fitted?
As soon as we have confirmation from the Chief Dental Officer that we can start new orthodontic patients under the NHS contract, we will allocate the appropriate appointments and you will be contacted.
Are there any alternative options available to me?
NHS treatment is funded by the Welsh Government, therefore North Cardiff Orthodontic Centre are required to follow the guidelines that they put in place. If you are unhappy to wait or want an opinion more quickly, click here where you will be directed to other options.