NHS orthodontic treatment – COVID 19 update

We understand that the current situation is frustrating but please remember that we are all working through the pandemic to deliver orthodontic services to our patients in a safe environment and abusive behaviour towards members of staff will not be tolerated.

In accordance with the guidelines set out by the Chief Dental Officer for Welsh Government, due to Covid-19 we are currently working under high amber alert and this means that we are restricted in the type of appointments that we are able to provide.

Is the practice open for appointments?

We have been informed that we are able to start NHS orthodontic treatment but we have to prioritise urgent and age related referrals. Patients who are in active orthodontic treatment are still able to access appointments to have their appliances adjusted and any emergency appointments that are required.

My son/daughter has been referred, when will they be seen?

Urgent and age related referrals are currently being prioritised. If your son/daughter falls into the priority category you will be informed and allocated an appointment.

Are there any alternative options available to me?

NHS treatment is funded by the Welsh Government, therefore North Cardiff Orthodontic Centre are required to follow the guidelines that they put in place. If you are unhappy to wait or want an opinion more quickly, click here where you will be directed to other options.